Digital Production Platform for Jewelry Manufacturing
Custom CRM · Workflow Automation · Client Portal
A modular full-stack system that centralizes production operations, client communication and billing across multiple projects within one scalable infrastructure.
Project Overview
A custom-built digital platform designed to manage the full lifecycle of jewelry production — from order submission to delivery.
The system centralizes internal operations, client communication and production workflow within one scalable infrastructure.
Project Scope
- Internal workflow management system
- Client portal and mobile application
- Production tracking and status monitoring
- Real-time messaging and notifications
- Order and file management (photos, renderings, CAD)
- Billing, invoices and payment history
- Task tracking and time logging
System Architecture
The platform was developed as a modular system with integrated components.
- Workflow — Order lifecycle stages with status transitions and visibility for team and clients.
- Orders — Structured order records with specs, materials, due dates, files and instructions.
- Files — Attachment management for photos, renderings and CAD assets per project.
- Communication — Project-based chat and real-time notifications using WebSockets.
- Billing — Invoices, payment history, balances and downloadable documents.
- Tasks — Operational task lists, assignment, status and time tracking.
Key Features
Workflow Board
A pipeline-style workflow view that organizes active orders by stage and deadline.
Order Detail & Tracking
A structured order detail page including specifications, tracking milestones and project tabs.
Project Files
File storage per order for photos, renderings and CAD packages with clear version visibility.
Real-time Chat
Project-based communication with a persistent history attached to each order.
Billing & Invoices
Invoices, payments and balances integrated directly into the operational workflow.
Client App
A client-facing mobile experience for submitting orders, tracking status, accessing files and invoices.
Technical Implementation
Backend
- Laravel (PHP)
- REST API architecture
- WebSockets for real-time events
- MySQL data model and optimization
Frontend
- Vue.js web application
- React.js modules where appropriate
- Responsive UI for operational use
Infrastructure
- AWS server setup
- Security hardening
- Performance monitoring and maintenance
Result
A single operational platform replaced fragmented tools and manual coordination.
Production stages, files, communication and billing became traceable, structured and scalable.
- Centralized order and workflow management
- Improved production transparency for clients and team
- Reduced communication overhead via real-time updates
- Scalable infrastructure for growth