You are the only one who knows the whole process
When you are away for two days, work does not stop — it piles up.
Operational system
When a process no longer fits in one person’s head.
The first stage is defined together with you in the process review and put in writing — what is included, what is not, what it costs and how long it takes — before work begins. From €6,000.
- Several modules that close the most expensive bottleneck, not the whole system in one go.
- Payment by stage: each stage is quoted and paid separately.
- Munich · Betriebshaftpflichtversicherung
Signs this level is already needed
At the end of the month you find out what actually earned
By then the menu has been running on old prices for a month.
Reconciliation is done by hand across three spreadsheets
Each location has its own tills and its own shift records, pulled together once a month.
The industry software covers part of it, the rest lives beside it
At a care client the software covered around 30 % of the processes; tasks went to staff as PDFs by email and were printed in the office.
What the first stage buys
The first stage is defined together with you in the process review and put in writing — what is included, what is not, what it costs and how long it takes — before work begins. It is several modules that close the most expensive bottleneck, not the whole system in one go.
An example you can open
At the restaurant whose platform you can open, those modules were the point of sale with open bills, the menu with dish costing, working time records and payroll — not built in one go.
Scope is fixed before the work
What is included, what is not, what it costs and how long it takes — in writing, before work begins.
Payment by stage
Each stage is quoted and paid separately.
We design along your process
We design the system around how your business works instead of bending the business to fit an off-the-shelf program.
What has already been built at this level
Restaurant platform kartulirest.de
- The platform was built in 3 months.
- Point of sale and open bills, kitchen tasks, cook statistics.
- Menu, recipes and semi-finished items, dish costing and break-even point.
- Delivery zones with geocoding, reservations and tables.
- Working time records, payroll with an audit log.
- Financial postings and recognition of financial documents, campaigns, client balance, mobile app.
Operational system of a mobile care service
- The patient record is linked to the payer — Pflegekasse, Krankenkasse or Sozialamt — with the approved number of billable hours and a check against that limit during planning.
- The patient signs the delivered service on a tablet at the moment of delivery.
- Route and travel time between patients calculated from map data and corrected against actual figures from the employee app.
- Vehicle fleet: a photo of the odometer in the app, repair history with documents and prices, control of TÜV and insurance.
Made-to-order manufacturing
- A chat with 3D file preview and approval of file and price.
- Automatic routing of orders by metal type and shape, automatic assembly of the item tree.
- Integration with a 3D printer — casting moulds are ready before the shift arrives.
- Time records that cannot be rewritten after the fact without a trace.
When you do not need a system of your own
An off-the-shelf program matches your process
Your process matches how an off-the-shelf program is built, and you have not tried it yet. We will say so plainly and will not take your money.
Your industry software already covers what hurts
You already have industry software and it covers what is getting in your way. We build what it does not cover — and before work begins we say what we will not touch.
What we have not built — hospitality
We name the boundaries before the conversation, not after.
- Nothing is ordered automatically: stock is tracked and written off against the stored recipes, and once minimum levels are reached the system compiles the purchase list and derives a recommended selling price from the same costing. Ordering and pricing are decided by an administrator.
- A shared online overview of several locations on one screen is not something we offer as a ready-made module. With three locations that is a design conversation, not a ready button.
What we have not built — manufacturing and care
Here we are not a fit for you today, and we say so plainly.
- Purchasing material for a specific order we have not automated for anyone.
- Batch records and traceability we have not built. HACCP documentation we have not built. We hold no food industry certifications.
- Capacity planning of production lines against order volume we have not built.
- We do not claim that a digital record of a delivered service is accepted by a particular insurer, social services office or inspecting authority.
Reference: the care operations platform we built unified 4 operational areas — staff, tours, mobile work and fleet — in one system.
View the case studyReferences
Selected projects
A selection of completed projects with a focus on architecture and implementation.
Manufacturing / Jewelry
Digital Production Platform for Jewelry Manufacturing
Custom CRM · Workflow Automation · Client Portal
A single order route for jewelry production: automated assignment, CAD/estimate/invoice context, client portal and production integration.
Key capabilities
- Automated order assignment based on manager workload
- Single order record: statuses, CAD, estimates, invoices and chat
- Production route from order acceptance to shipment
Business impact
- Around 410 orders per month today — new items and repairs
- Average check for new items grew from $5,000 to $7,000 over a year
Healthcare / Ambulatory Care
Digital Operations Platform for Care Services
Operations CRM · Tour Planning · Workforce App
A single system for daily care operations: staff, tours, time tracking, mobile task reports with client signatures, payouts, fleet and internal chat.
Key capabilities
- Staff: data, contracts, online signatures and hour tracking
- Tours: work plans, task calendar and staff assignment
- Mobile work: checklists, timestamps at start and completion, and patient-signed reports
Business impact
- 4 operational areas unified in one system: staff, tours, mobile work and fleet
- Manual working-time checks and hour calculations removed
Hospitality / Restaurant
Restaurant Operations & Online Ordering Platform
Online Ordering · Reservations · Admin System · Costing
One system for restaurant guest flow and daily operations: 3-language menu, Stripe orders, reservations, real-time chat, kitchen workflow, POS, staff and recipe costing.
Key capabilities
- Guest flow: 3-language menu, delivery/pickup and Stripe payment
- Reservations with availability, history, statuses and confirmations
- Operations: orders, kitchen tasks, POS, staff and working hours
Business impact
- 4 operational zones connected: guest orders/reservations, kitchen/POS, staff and costing
- 3-language guest experience: DE, EN and RU
How this gets built
- 01
Process review
We look at how the work runs today and find the most expensive bottleneck. The review is a paid product, and its price counts towards the project.
- 02
The first stage put in writing
What is included, what is not, what it costs and how long it takes — before work begins.
- 03
The first stage
Several modules that close the bottleneck we found, not the whole system in one go.
- 04
The next stage — separately
Each stage is quoted and paid separately. We have no maintenance subscription.
Typical stack
Frontend
React / Vue internal portals / role-based interfaces / dashboards
Backend
Laravel / Node / workflow logic / permissions / API orchestration
Infrastructure
Databases / notifications / analytics / integrations / access control
Frequently asked questions
What do you buy for €6,000?
The first stage. It is defined together with you in the process review and put in writing — what is included, what is not, what it costs and how long it takes — before work begins. It is several modules that close the most expensive bottleneck, not the whole system in one go.
Can we start smaller?
Yes. If requests are simply getting lost and the process does not need rebuilding, you start with request intake for €800. The level follows the task, not the size of the company.
Where do we start if it is unclear what exactly is breaking?
With a process review: remote for €350, or one full working day on site for €1,200. If the process is physically distributed — several locations, field staff, several departments — then on-site process immersion for €2,400. All three end in a written document and count towards the project price. Terms are on the pricing page.
Does everything have to be replaced at once?
No. The first stage is several modules, not the whole system in one go. The next stage is quoted and paid separately.
Who owns the code?
The source code is handed over to you.
Is there a maintenance subscription?
No. After handover, changes are quoted separately and we name the price before work begins.
Related insights
Start with a process review
The review ends in a written document and counts towards the project price. Phone: +49 1522 3443169. Email: info@itcarrot.com
Start the process check Prices and terms