01
Monthly client requests
Incoming jobs, leads, or service requests
The website takes the request. A processing screen shows where it stands. The phone call lands in the same list.
Requests arrive through the website, by phone and via WhatsApp — and end up in three different places. We build one place where all three arrive: from the website automatically, from a call and from a message with one button.
Munich · Betriebshaftpflichtversicherung · Confirmation immediately. A personal reply with a first assessment within one working day.
- €800 — the price for the scope named on this page. First release from 7 working days.
- If you already have a CRM, we connect to it. If you already have a website, we add request intake to it.
- Your field crew installs nothing: the processing screen opens in a browser.
What this looks like today
A message arrives on WhatsApp at 21:40.
By morning nobody remembers it.
A client calls and asks about their order.
You open two chats and a spreadsheet while they wait on the line.
The request stays in your head until the evening.
Until you write it into the spreadsheet. Sometimes the evening never comes.
We do not connect to your phone system or to WhatsApp.
A request from a call or a message is entered by a person — the one who picked up. The button does not remove the four fields. It removes the loss: after the click the request lives in the list, not in someone’s memory.
Diagnostic Engine
Find the Operational Gap in Your Business
Answer a few questions to see where manual processes slow down your company.
Configure the current workflow
Each answer sets one layer of how requests move through the company.
01 Input
How do client requests enter your business?
02 Processing
Where does the request go next?
03 Assignment
Who assigns work?
04 Visibility
How do employees see tasks?
System Diagnosis
Operational maturity
0 %
Answer all four steps to generate a system diagnosis.
Main issues
System Diagnosis
Operational maturity
0 %
Answer all four steps to generate a system diagnosis.
Main issues
How Much Are Manual Processes Costing Your Business?
Estimate how much time and money manual client handling costs your company each month.
Configure the current workload
Set the parameters below to estimate the hidden cost of manual processing.
02
Average processing time per request
Manual handling time for one request
03
Employees involved
How many people touch one request
04
Average hourly employee cost
Loaded internal labor cost per hour
This estimate models staff time spent on intake, coordination, and manual processing.
Live Cost Analysis
Live estimate Operational cost impact
Results update instantly as workload and labor assumptions change.
Manual processing cost
Staff effort60hours / month
Monthly cost2,100EUR / month
Yearly cost25,200EUR / year
Estimated savings1,260EUR / month
Based on automating 60% of repetitive operational handling.
Live Cost Analysis
Live estimate Operational cost impact
Results update instantly as workload and labor assumptions change.
Manual processing cost
Staff effort 60hours / month
Monthly cost2,100EUR / month
Yearly cost25,200EUR / year
Estimated savings1,260EUR / month
Based on automating 60% of repetitive operational handling.
Where the request lands
One list where everything arrives: the request from the website, the call and the message — with one button.
Client
Request form on the website
Request list
WhatsApp message
Status and owner
Phone call
Your CRM, spreadsheet or mailbox
Notification
“Add request” button
Frontend Astro / React / Vue
Backend Laravel / Node
Infrastructure APIs / databases / notifications
What is included in the €800
01
Request intake
- One request page: the form your client sees.
- Notification of a new request: email or Telegram — your choice.
02
Processing screen
- One processing screen: request list, status, owner, comment.
- A request that did not come through the website lands in the same list: the “Add request” button opens the same fields. A call and a WhatsApp message end up in one list with website requests — same status, same owner, same notification.
03
Connection to your system
- Connection to one external system you already have: CRM, spreadsheet or mailbox.
- Before we start we look at your system and confirm the connection is included in the price; if it is not, we name the cost before work begins.
04
Handover
- Access to the repository and access to the admin screen.
- One 30-minute walkthrough over video.
€800 — the price for the scope named here
€800 is the price for the scope listed above. Everything beyond it is an extension: we list it separately and state the price in writing before the work starts. The first release comes from 7 working days after we have received texts, logo and access. The count starts on the day the last of the three arrives.
- Payment: 50 % at start, 50 % at handover.
- Texts and photos about your company come from you. If there are none, we build the page on neutral text and you add to it later.
- Access: domain, hosting, your CRM — if they already exist.
- One person on your side who can answer a question within a working day. Not necessarily you.
- Change requests in one list rather than one at a time. That is faster for everyone.
- We have no maintenance subscription. After handover, changes are quoted separately and we name the price before work begins.
What you can add on top
Scope, design and SEO
- A price calculator against your formula — from €700.
- More than one form or more than one processing screen.
- A site built from scratch instead of our template — from €900. The €800 includes our template with your logo and colours.
- SEO: technical setup and text optimisation for the pages you need found — from €600.
Content and migration
- Texts and photos come from you. If we are to write them, that is a separate line in the quote.
- Migrating an existing website.
- AI: document and receipt recognition, automatic field filling, a draft reply to the customer — from €1 000.
Communication channels — what they require
- Connecting your phone system: it requires a phone system on your side and depends on your provider. Quoted separately.
- Automatic intake of WhatsApp messages — separate work: it requires a business account, verification with Meta and per-message fees. Timing and cost are not ours to set.
How the work runs
- 0 Invoice and the list of what we need from you. You pay 50 % and send texts, logo, access
- 1–5 Request page and form, processing screen, statuses, notifications, connection to your CRM or spreadsheet
- 6 You get a working version by link and send your changes in one list
- 7 Changes, publication, handover of access, 30-minute walkthrough. Remaining 50 % after handover
Order request intake — €800
First release from 7 working days after we have received texts, logo and access.
Confirmation immediately. A personal reply with a first assessment within one working day.
Order request intake — €800Order this scope
Request intake — €800
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Or write to us directly: info@itcarrot.com +49 1522 3443169